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Admin access
WhatsApp support only:
+968 9335 9117
(Resto Platform Support)
Stock alerts
Expired medicines can't be sold — write them off. Sell or return batches that expire soon.
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Business
Create / attach one restaurant to this owner account.
This creates a business under your account if it does not exist. If it exists, we re-use it.
Table QR Codes
Open printable QR codes for each table in a new tab and download or print them.
A new tab will open with QR codes for all your tables. You can save them as images or print.
Customer booking link
Share this link (or its QR code) with customers so they can browse and book.
Print the QR code or share the link directly — customers don't need an account to book.
Online store link
Share this link (or its QR code) with customers so they can shop online — the same products and stock as your register.
Print the QR code or share the link directly — customers don't need an account to shop.
Account status
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Charges & Tax
Add any charge (VAT, Service, Delivery fee…) as percent or fixed amount.
| Label | Type | Mode | Value | Apply on | Enabled | |
|---|---|---|---|---|---|---|
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Add / edit charge
Default discount
Optional. Applied automatically if no discount is set on the bill.
Use this if your restaurant always gives a standard discount (e.g. staff discount). Cashier can override it per bill in the Bill page.
Tax
Set tax for this business (VAT or any custom tax).
Note: Your billing/reports already calculate tax. This setting only lets each business control the tax rate.
Microsite
Control what guests see when they scan your QR.
Open Google Maps, find your place, tap Share → Copy link, and paste it here so customers land on your exact pin. Left blank, we'll just search your address text on Maps instead.
Payment
Configure how guests pay for their orders.
If you enable online payment but do not provide a payment link, guests will only see “Pay at restaurant” on the microsite.
Online payment gateway
Connect a real payment gateway so guests can pay by card directly from the menu. Bank Muscat and other Omani banks don't offer a direct checkout API — you'll need a payment gateway account (e.g. Thawani, licensed by the Central Bank of Oman) that processes the card payment for you. Use "Test mode" to try the full flow with no real charges before you connect a live account.
Your secret key is stored privately and is never shown again after saving.
Staff
Create up to 5 staff accounts for this restaurant (waiter / chef / cashier / manager). You create their email & password here, then share the credentials with them.The staff member logs in with this email & password on the admin page. Their account is automatically linked to your business with the selected role.
Current staff
| Role | Status |
|---|
Business profile
Tell us where you are and what you serve. AI insights use this to tailor their advice to your area, the season and your type of restaurant.
Only these choices are shared with the AI. Your street address, phone number and customer details are never sent.
Coupon codes
Customers type the code when ordering from your online menu. Each use is counted, and the limits you set are checked by the server.
| Code | Discount | Valid | Used | |
|---|---|---|---|---|
| — | ||||
Loyalty points
Customers who log in with their phone on your online menu earn points on every paid order and can spend them as a discount next time.
Top members
| Customer | Points | Visits | Spent |
|---|---|---|---|
| — | |||
Import menu from photos
AIGOLDPhotograph your printed menu and AI will fill in the items for you. You review everything before it is added.
AI menu import is available on the Gold plan. Ask your platform admin to upgrade your plan to turn it on.
| Title | Price | Category | Description |
|---|
Translate menu & add dietary tags
AIGOLDAI writes English and Arabic names and descriptions for your dishes and suggests tags like vegetarian or contains nuts. Customers see the menu in their own language. You review everything before it is saved.
The AI tools are available on the Gold plan. Ask your platform admin to upgrade your plan to turn them on.
Speed up my photos
Makes photos you uploaded earlier smaller so your menu opens faster for customers. Photos keep the same link and look the same on screen. This cannot be undone.
Menu
Create categories & items that will appear on your microsite and in orders.
English / Arabic text and dietary tags
Current menu
Expenses
Record salaries, rent, bills, ingredients and other costs for this restaurant.
Add / edit expense
Expenses list
| Title | Category | Amount | Date | Actions |
|---|
Expenses are grouped by month and stored per business. They can be used later in reports for net profit.
Discount
Apply discount for this bill (overrides default discount).
Restaurant
| Item | Qty | Price | Amount |
|---|---|---|---|
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Payment instructions
Table Sessions
Open and close sessions for each table in the restaurant.
Orders
Create and monitor orders for active sessions.Create Order
Recent Orders
Catalog
📷 Receive stock with AI
Photograph the cartons or the supplier's invoice — the AI reads names, batch numbers, expiry dates, quantities and costs. You check the list, then add it to stock in one go.
AI stock receiving is a Gold-plan feature. Ask your platform admin to upgrade your plan.
Add item
Bookings
| Item | Customer | Dates | Price | Status |
|---|
New booking
Chat
Online orders
| Customer | Items | Total | Type | Payment | Status |
|---|
Review prescription
Point of Sale
Cart
| Product | Unit price | Qty | Line total |
|---|
Prescription details
RxCheckout
No certified bank-terminal integration is built in — connect the terminal over its own cable as usual and key in the total shown below. If your terminal accepts a plain serial connection, "Connect card reader" can send it the total automatically.
Sale complete
Prescription register
| Date | Patient | Doctor | Rx no. | Medicines | Source |
|---|
Close shift
Count the cash in the drawer, then close the shift. You get a Z report with sales by payment method, refunds, voids and any cash difference.
Past shifts
| Closed | Sales | Cash difference | |
|---|---|---|---|
| — | |||
Activity log
Every void, refund, discount, payment, price change and deletion, with who did it. Nobody can edit or delete this log.
| When | What | Who | Amount | Details |
|---|---|---|---|---|
| — | ||||
AI monthly insights
AIGOLDA monthly report on your sales, costs and area, with clear steps to earn more.
AI monthly insights are available on the Gold plan. Ask your platform admin to upgrade your plan to turn it on.
AI assistant
AIGOLDAsk about your sales in your own words, or get ready-to-send promotion texts.
The AI tools are available on the Gold plan. Ask your platform admin to upgrade your plan to turn them on.
Answers come only from your own bills and the expenses you entered. Check important numbers in the reports below.
Top menu items
Expenses vs Net profit
Payment methods
Summary
Top items (list)
Ingredients / raw materials
Estimated consumption & cost based on your recipes and sold items.
Period comparison
Compare this period to the previous one for a quick view of growth or slowdown.
Operating expenses & net profit breakdown
Breakdown of your expenses by category and top expenses for this period, used to calculate net profit.
Use the super admin email and password to access this page.
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Owner accounts
Create and manage restaurant owner accounts. Each owner gets full access to one business.
| Owner | Business | Type | Created | Last login | Active until | Last payment | Status | Plan |
|---|
Create new owner
Creates a new Firebase Auth user with role owner.
Recent activity
Audit trail of lock/unlock, activate/deactivate, password resets, plan changes and payments.
Client errors
Crashes from customers' and staff browsers, grouped by error. Kept for 30 days after they were last seen.
Notes
- Only the super admin email can access this page.
- Owners are stored in the
userProfilescollection with roleowner. -
On first login, if an owner has no business attached, a default restaurant can be created with
seedBusiness. - Deleting an owner permanently removes their business, orders, and uploaded files. This cannot be undone.